Ann Gray is a top-notch travel agent who gives personalized service. She always responds promptly, is familiar with the places we are going and makes sure all details are taken care of. After our trips, she follows up for feedback to give her customers.
I left all the planning to Fran and I was so glad I did! The flight… the shuttle…The all-inclusive resort… It was all amazing and worry-free!!!! We delayed final planning because we were uncertain what our schedules would allow so we came late into the game. Many places were booked but she did great!!!
Really, really loved working with our agent, Carol Nichols. We’d recommend her to anyone and we will definitely use her again.
“Everything was taken care of for us, all we had to do was enjoy! Our travel advisor also made planning the trips almost as fun as the trips themselves. Great service!!”
Ann was very responsive, exceeded our expectations, made the trip that much more enjoyable. We look forward to working with her on future trips!
Cheryl goes out of her way to ensure we have a great experience. She makes sure from the moment we leave our house to go on our trip to the time we return everything goes like clockwork and that our trip is as planned.
Ellie Noyes my cruise coordinator did an exceptional job of setting up our cruise choices, and recommending 5 Star accommodations before and after the cruise. Knowledgeable and experienced professional!!
We wanted to let you know, our trip was more than we could have ever expected. Everything was planned for us down to the finest detail and went as smoothly as if you had been there in person.
Acendas was very helpful in presenting several destination/hotel options to choose from, which specifically met the needs based on what I was looking for. They provided really nice itineraries that were extremely useful throughout the trip. Thanks Acendas!
“Kimwas very accommodating to all of our requests and changes.We had such a fabulous trip and stayed at B&Bs we would not have found on our own.”
“Carol Nichols has been our agent for quite some time! As a result, I feel she treats us like family! She is always friendly and eager to help and goes above and beyond for us. As a result, I have referred many friends and family to Carol.”
Kim was amazing and informative to make sure our trip was the best possible. She checked in throughout the process and after. Hoping to try to start the planning on our next trip. Maybe Barbados or Jamaica. Thank you
“Magnificent, awesome, wonderful, went out of her way every step possible! Thank you to JoAnn and Acendas Travel for all of our past and future travel!!! Bravo for your excellent customer service and knowledge! Thank you!”
We had an extended layover in Chicago that caused us to miss our connection in Frankfurt. The agent (JoAnne Weeks) called me as she was following the flight status. Within 30 minutes she had us (6 of us) booked on another flight out of Frankfurt. Awesome job
No lines! Great agenda and tour guides! I felt we saw it all!!! Amazing planning!!
Our rep Carol Nichols was just fantastic. She was on top of everything and would send us reminders along the way. We are so appreciative of the tours that were set up for us. They were fantastic! Our drivers were on time and so polite. It went so smoothly!
Thank you for everything. It was a magical experience!
“The amount of detail and thought that went into planning our trip was amazing. The communication along was wonderful and timely. We would definitely use again and highly recommend.”
Ken was great. So helpful in arranging my complicated travel itinerary. He was always prompt and polite and extraordinarily resourceful. Couldn’t have asked for better.
Ken is absolutely the most customer oriented, proactive travel consultant in the industry. I highly recommend him and am blown away by his service.
“My agent Joann Stover was awesome to work with. Very easy going and very patient. The overall experience was amazing. The resort was beautiful, food was great, and people were very kind.”
“I Love Acendas Travel. We have booked 3 vacations with our agent Joanne and have referred countless friends and they all love the service.”
We were treated like royalty by Kathy every step of the way!
Excellent communications from the planning stage through the end of our travels!
Careful attention to details in planning and following through with questions, concerns and prompt notification if the cruise line or airline makes changes. I really appreciate being able to reach my agent with questions and concerns . Acendas gives a personal touch to travel.
“Ken Milans is a great agent! He really understands what you are looking for and always comes through!”
We have been clients of Kathy Sudeikis for 14 years. She has always worked hard to make sure we have an awesome trip.
It is nice to work with someone who will get right back to you, answer questions and be the go-between for a cruise. We had a lot of options for cruise companies to go with–this was a good choice.
“I love working with JoAnn. She makes everything so easy and is always on top of every detail. I have lost track of the number of trips she has planned for me and she is always exceptional.”
We had a fantastic trip to Hawaii. Joann was very knowledgeable and helpful with planning activities and places to go. Our accommodations were great and we had a wonderful time!
Joanne Stover was the person that made our trip perfect! We could not have done it without her! Everything she arranged for us was first class and efficient. She was there for us in case of any questions or difficulties. No regrets!
Cheryl is very knowledgeable and she wants to make sure you have the best vacation possible. She works very hard to ensure you get everything you can for your money. I truly enjoyed working with her and I look forward to many more vacation plans in the future!
JoAnn Stover handles our travel plans. She is always conscientious of our budget and planning needs, even last minute. We truly appreciate her help. She is a great asset to your company and to us.
The attention paid to the details of our vacation was very comforting and resulted in a fantastic experience. Carol Nichols is the very best in the travel industry.
Ann Gray took care of everything in an efficient and friendly manner. She was available for any questions that we had. I would and do recommend Ann for any travel plans people may have.
“Cheryl goes out of her way to ensure we have a great experience. She makes sure from the moment we leave our house to go on our trip to the time we return everything goes like clockwork and that our trip is as planned.”
I loved having someone who knew so much about Disney help plan our trip for us. It seemed overwhelming to do it myself and it was so helpful having Cheryl’s knowledge to plan our trip. It made it seamless when we were there and I appreciated all the tips and tricks she suggested!
Ken Milans is always helpful and very responsive. I love the travel kit we get before our trips. Makes vacation feel even more special.
I really appreciated the personal service that Cheryl provided. She was wonderful!!!
Loved Iceland! The itinerary Acendas gave us was perfect. We also loved all the lodging. It was a fantastic vacation.
Fran at Acendas was courteous, helpful, and knowledgeable. Very nice to work with and always prompt with requests. She really went the extra mile to make sure everything on our Disney cruise went well!
The best thing about Acendas is Joann Stover! She is amazing. We would never travel without her working with us to plan the perfect vacation!
Ken Milans always gets it right! He gets us a great price with all the extras we need and really comes through to make our vaca amazing!!!
“Kim is the kind of travel agent everyone should want to have. She will not just let you settle for anything. She always wants to make sure you have the best experience possible.”
Thank you Kim for planning our dream vacation. Kim was awesome and knowledgeable.
Our trip was well planned. Everything that our agent did in advance for us made the experience easy and there were no surprises. We enjoyed our vacation and would definitely recommend Acendas and our travel agent to friends.
“I’ve worked with Ellie for nearly 25 years regarding our National meeting. This annual event hosts over 100 guests – many times in unique locations which can create travel and planning challenges. Ellie makes it all possible. She’s professional with a creative eye to the details. Thanks Ellie.”
Ann Gray helped us plan a spectacular trip to Italy. Everything was special. It was a trip of a lifetime. We can’t wait to plan our next adventure with her.
We have used Fran to plan our trips for several years now and she has never let us down. Everything was taken care of for us, all we had to do was enjoy! She also made planning the trips almost as fun as the trips themselves. Great service!!
“Tom has planned both of my Euro trips and has done a phenomenal job! Great prices, great hotels, easy planning, and a great guy.”
Wonderful service with paperwork mailed and emailed in a timely way; communication from Ann Gray was stellar; all suggestions worthy of investigation; great followup after our trip.
A great vacation was planned for my husband & I. Every detail was included making for a relaxing, wonderful & memorable vacation!! Thanks so much!!
We had the most amazing vacation that was planned perfectly from start to finish. We would absolutely recommend our friends to do the same!
We have worked with Ann Gray for nearly 30 years. She is thoughtful, responsive, experienced, knowledgeable, and a joy to work with.
“Joann made our trip planning so simple!! She had great suggestions and our resort was AMAZING. Our honeymoon exceeded our expectations.”
“One phone call and vacation was set up for us, plane, ground transportation and hotel. Couldn’t be any easier and no headaches. I plan on using Acendas for our next vacation.” –Steve J.
Ann Gray is amazing! She has always gone above and beyond to help us plan phenomenal and memorable vacations. She listens, understands, and connects with our desires. It is more than evident in the vacations she helps us plan. Thank you, Ann and Acendas! Looking forward to our next trip!
We’ve worked with Cheryl Waag for years. Hard to put into words, but she is absolutely amazing. My wife and I will trust no one else with our travels.
We would like to thank you from the bottom of our hearts. There is no way we could possibly repay you for what you gave us, which was a relaxing, effortless vacation. This trip is exactly what we needed but to have it go so smoothly made it extra special.
I have been lucky enough to work with JoAnne several times starting in 2006 I think and she has always done an amazing job!! Whether it’s just one or two people or 26 (yes 26) she does a wonderful job!!
Carol gave outstanding advice & worked very hard to make sure that every part of our trip went perfectly and flawlessly!! She was never too busy to answer many questions that came up!!
Fran was awesome! It felt like I didn’t have to do a thing except pay for the trip!! The flight, the bus ride, and the hotel were perfect and all went very smoothly!! Thanks Fran, Thanks Acendas!!
Joann Stover worked with us to help plan the perfect trip. She gave suggestions to help the trip go smoothly and it did…everything went without a hitch.
Acendas has already booked another trip for us in March 2019 to Iceland. The trip Carol Nichols arranged for us to Antarctica was fabulous!
“It was well thought out, exceeded our expectations, fun, safe, easy to plan. Carol is a REALLY good listener.”
My agent Ken was exceptional, provided great options, was extremely personable and went above and beyond to help solve a last minute issue.