Europe & Luxury Travel Agent
Carol has worked in the travel industry for 24 years and specializes in European destinations, which also happen to be her favorite for personal travel as well. Carol enjoys using her first-hand experiences and professional travel planning skills to craft the perfect European getaways for her clients. She believes that the small details really can make a big difference when it comes to planning a vacation.
Carol also specializes in cruise planning with both Viking River Cruises and Avalon Waterways. She loves how cruises allow you to see many different destinations with ease. She strives to make each trip as special and memorable as possible by working with each individual client to plan activities and accommodations specific to their needs. She is the perfect travel expert to help you with cruise planning or organizing your luxury vacation!
Heidi and I want to thank you so much for helping us plan our Scandinavian trip. We feel that you achieved the perfect balance of visiting the major cities with peaceful time on the fjords. You listened to our preferences and developed an ideal itinerary. Thanks again for all your help. We will call upon you and Acendas for future travel needs. We will also recommend you to others.
- J. David Langford
Acendas has already booked another trip for us in March 2019 to Iceland. The trip Carol Nichols arranged for us to Antarctica was fabulous!
Our rep Carol Nichols was just fantastic. She was on top of everything and would send us reminders along the way. We are so appreciative of the tours that were set up for us. They were fantastic! Our drivers were on time and so polite. It went so smoothly! Thank you for everything. It was a magical experience!
Our trip to the Holy Land and Rome was a trip of a lifetime! We worked with Carol Nichols to adapt our flights and itinerary to add Rome. She was fabulous! She listened to our input and planned a wonderful two-day plan for us to explore the Vatican and Rome. My husband has major back issues and she was very helpful to address our needs. We would highly recommend Acendas! Everything far exceeded our expectations!
No lines! Great agenda and tour guides! I felt we saw it all!!! Amazing planning!!
Carol gave outstanding advice & worked very hard to make sure that every part of our trip went perfectly and flawlessly!! She was never too busy to answer many questions that came up!!
Careful attention to details in planning and following through with questions, concerns and prompt notification if the cruise line or airline makes changes. I really appreciate being able to reach my agent with questions and concerns . Acendas gives a personal touch to travel.
The attention paid to the details of our vacation was very comforting and resulted in a fantastic experience. Carol Nichols is the very best in the travel industry.
Carol Nichols always goes out of her way to make sure it's smooth sailing (as they say). She is very accessible and always has great suggestions and passes along pertinent life experiences from other travelers. She returns calls promptly and always puts the customer first. She cares! We have recommended her to several folks. She's truly a pleasure to work with!
Our travel agent Carol Nichols does an exceptional job of planning our vacations. Our transfers, airline seating and accommodations are always fantastic. She listens to our wants and needs and does everything possible to meet them. We recently returned from a Viking River Cruise which was planned by Carol. Acendas customer services are excellent. I highly recommend Acendas services and Carol Nichols.
Really, really loved working with our agent, Carol Nichols. We'd recommend her to anyone and we will definitely use her again.
"It was well thought out, exceeded our expectations, fun, safe, easy to plan. Carol is a REALLY good listener."
"Carol Nichols has been our agent for quite some time! As a result, I feel she treats us like family! She is always friendly and eager to help and goes above and beyond for us. As a result, I have referred many friends and family to Carol."
"Carol is truly a professional - really knows her "stuff". So friendly - you feel so very comfortable working on a trip with her. She has planned so many trips for me and there never was a clich. When Carol handles my trips I don't have a care or worry because I know everything is handled perfectly. She goes out of her way to help you and can answer any questions you may have. What an asset she is to the company."
"Carol was such a pleasure to work with and she was so helpful in all aspects of our trip. We had absolutely no trouble on our trip except for missing a flight which Carol did not even set up. I was too cheap and bought my own airfare that was a mistake. I couldn't say enough about the work Carol did. She was so interesting to talk to throughout the process and even the debrief talk we had after the trip."