It’s the Little Things – Small Touches that Make a Big Impact

11 Aug 2022

 

Aside from the visual aesthetic, what makes a hotel stand out to you? For us at Acendas Vacations, it’s the little things – the special touches hotels and resorts include for their guests to ensure their stays are even more memorable.

That’s where hotel amenities come in. Varying by property type, amenities comprise anything beyond the basics of room, bathroom, and clean, safe surroundings. They often include in-room extras – such as entertainment (TV/music), Wi-Fi, toiletries, robes, and more. In addition to amenities, hotels and resorts offer on-property premiums – including parking, dining, pools, common areas, and fitness and recreation options- typically associated with a resort fee.

In a recent Travelocity survey, attractive amenities were the third most important factor to guests when planning their next trip. It’s no surprise that hotels and resorts are reaching far beyond the typical amenities most travelers have come to expect, providing more personalized and eclectic touches. And if you’re savvy enough to work with a travel advisor, you’ll likely enjoy additional perks not offered to the public, such as room upgrades, early check-in, late check-out, and special extras in your room!

So, what type of perks should you hope to receive on your next trip? The answer depends on the kind of client the hotel usually attracts. Families respond differently than business travelers, international guests differ from domestic, weekend warriors from week-long vacationers, and so on. With that said, if you’re hoping to be welcomed with an exotic cocktail, we don’t recommend booking a Disney family resort, where you’ll be greeted with fresh lemonade and cookies!

We’ve compiled a list of different types of travelers, what appeals to them in a hotel or resort, the top amenities they look for, and exclusive perks you’ll receive when you book with an Acendas advisor. Read along to see what you might be missing!

Business Travelers

Amenities that matter: High-speed Wi-Fi, comfortable desk and lighting, power outlets and USB ports, laundry services, in-room coffee maker, on-site restaurant, fitness facilities, parking, or shuttle.

Business appeal: Day-use work centers and conference rooms, fitted with spacious desks, ergonomic chairs, enhanced Wi-Fi, and access to a printer. Car service, complimentary breakfast, shoeshine, and same-day laundry services.

Exclusive-to-travel-advisor touches that delight: A complimentary drink to help them wind down at the end of a long day, a light snack when they arrive, or a late check out to accommodate a mid-day business meeting. A travel advisor knows what it takes to execute a successful business trip.

At The Beaumont in London, you’ll forget you’re traveling for business, not pleasure! Guests who book with Acendas Vacations receive a luxury car airport transfer, welcome cocktails, in-room welcome amenity, and a full breakfast in addition to others.

Families on Holiday

Amenities that matter: High-speed Wi-Fi, in-room kitchenette and coffee maker, on-site restaurants, pools, pet-friendly, in-room entertainment, and on-site activities.

Family appeal: Anything that makes traveling with kids more affordable, fun, and hassle-free, such as offering a free night after a minimum three-night stay, providing complementary breakfasts, babysitter services, free parking or shuttles. Recommendations for family-friendly activities and must-see sites, free bike rentals, pool or beach toys, puzzles, or family-friendly games.

Exclusive-to-travel-advisor touches that delight: Nothing makes a travel advisor happier than knowing they helped make travel a little easier on parents. Often, that means family-friendly snacks, complimentary drinks for parents, and an early check-in to get a few extra hours in at the pool.

Families who stay at The Beach Club at Charleston Harbor Resort & Marina will be delighted with touches that make each family member feel welcome. Enjoy fresh cookies upon arrival, $100 resort credit (good at the spa for mom, activity center, or snack shop), and continental breakfast for each guest at The Fish House when booking with an Acendas Vacations travel advisor.

Adult Getaways

Amenities: High-speed Wi-Fi, balcony with a view, adult pool or hot tub, in-room entertainment, in-room coffee makers, high-end toiletries, robes and slippers, on-site restaurants and bars, airport shuttle service.

Special occasion appeal: Acknowledgment of birthdays, anniversaries, or honeymoons. Local recommendations for special-occasion dining, must-see sites, and tours. Complimentary work-out equipment and classes. Spa and wellness centers. Unique dining experiences such as cooking classes and beverage tastings.

 

Exclusive-to-travel-advisor touches that delight: Complimentary champagne, spa treatments, resort credits, suite upgrades, turndown service, romantic welcome amenities, and more.

Whether you’re honeymooning or on a girls’ trip, Tortuga Bay Puntacana Resorts guests enjoy the best this beachfront resort offers when booking with a travel advisor. In-room fresh fruit baskets, a signature massage per adult, $50 food and beverage credit at the Bamboo Restaurant, and nightly VIP turndown service with complimentary sweets will leave you wishing you could stay forever!

It’s all about the hotel customer experience, and amenities go a long way in making a guest’s stay more enjoyable. Contact us to start planning your dream vacation.