The Value of a Travel Advisor: Knowledge is Power

16 Dec 2021

We’ve all been there – you wake up to a small, seemingly minor health ailment. Against your better judgment, you find yourself on WebMD.com, investigating every possible reason. Before you know it, you’ve spent two hours researching the potentially life-threatening causes of a sore throat, and you’re left wondering if you should rush to the emergency room.

If we have learned anything in the wake of COVID-19, it’s that the internet is full of information – but often lacks credible knowledge. It’s not just the online health sector that is inundated with complicated, out-of-date information. The online travel sector has become something like a landmine, and you have better be careful where you put your trust and money.

The sheer breadth of information to track, including vaccine requirements and closed borders, not to mention the speed with which everything can change, is challenging. What you had hoped to be a fun evening of planning your next vacation can quickly turn into hours of simply trying to keep up with safety protocols, leaving you wondering if the trip is worth it at all.

But alas, there is a light at the end of the tunnel and a seamless connection between you and your dream trip – the ever-knowledgeable travel advisor! While you are busy in your day-to-day life (or daydreaming of your next vacation), our travel advisors at Acendas Vacations check restrictions and regulations, monitor the news, and report daily with various partners, including airlines and resorts.

So, while travel may be more complicated than ever, an Acendas travel advisor is your best advocate to ensure that you end up with a proper vacation, not a dreadful travel-planning experience. And the benefits of a travel advisor exceed well beyond the stress-inducing planning during a pandemic. Travel advisors at Acendas Vacations are experienced individuals who have a passion about travel. Our advisors have an average of 20 years’ experience within the travel industry, with one advisor having been to over 88 countries and counting.

In addition, we have advisors who represent every type of travel need. Looking to plan a destination wedding – we have an advisor who does just that! Planning a multi-generational family reunion or a large group vacation? Skip the headache of coordinating with each individual and allow us to take over as the point of contact for all the planning from start to finish.

Whether you are hoping to jet-set to Europe, enjoy the beaches of Hawaii, or take the kids to Disney World – you will be matched with an Acendas travel advisor who specializes in your dream destination. Our advisors stay in constant communication with a network of local experts specific to the location, so you’ll enjoy insider information about local restaurants, excursions, and more.

In addition to the benefits mentioned above, our advisors work with a number of travel sellers who only do business with the travel agency community. This means, Acendas has access to tours, hotels, villas and more that you cannot book online. They can also offer you exclusive amenities and perks at partner hotels that you could not get by booking on your own. These could include complimentary upgrades, a bottle of wine in your room, a food & beverage credit, and more.

Acendas travel advisors have an excellent relationship with partners and vendors, so if your hotel room is not what was promised, you can rest assured that you will receive quick, top-notch concierge service while they rectify the situation. Should you experience a flight delay or cancellation, a text or phone call to your advisor could have you booked on the next flight or get you a day pass to an airport lounge where you can get a bite to eat and enjoy the free Wi-Fi. You can relax knowing that you have someone in your corner taking care of the hiccups along the way – instead of standing in line or waiting on hold along with all the other passengers hoping to get rebooked.

Have a question regarding your travel itinerary? There is no need to go down a rabbit hole looking for a simple answer. Acendas offers an innovative app that is available for you to download, containing all your travel information and details in one place, and allows for direct communication between yourself and your advisor. In addition to the app, advisors can communicate in whatever way suits you best – whether by email, Zoom, text, or phone.

So, the next time you are tempted to get on Google or Expedia to research travel, remember that information and knowledge are not the same. At Acendas Vacations, our travel advisors have the experience, expertise, and knowledge to help you curate the perfect vacation and keep you up-to-date in an ever-changing world.